Terms & Conditions
Terms and Conditions
Welcome to Fragrance Nepal. By using our website and purchasing products from us, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree to these terms, you should not use our website or purchase any products.
1. General
FragranceNepal.com is operated by Fragrance Nepal, and by accessing our website and placing an order, you agree to follow these terms and conditions, as well as any applicable laws and regulations. These terms apply to all visitors, customers, and users of the website.
2. Product Information and Accuracy
We strive to ensure that all information on our website is accurate and up-to-date. However, we do not warrant that the descriptions, prices, or other content available on our site are free from errors or omissions. We reserve the right to correct any inaccuracies or errors at any time without prior notice, including after you have placed an order.
3. Product Authenticity
At Fragrance Nepal, we guarantee that all products sold on our website are 100% genuine and sourced from authorized distributors. We do not sell counterfeit or imitation products. If you have any concerns about the authenticity of your purchase, please contact us immediately.
4. Pricing
All prices listed on FragranceNepal.com are in Nepalese Rupees (NPR) and are subject to change without prior notice. We reserve the right to modify the pricing of any product at our discretion. Pricing errors may occur, and we reserve the right to cancel any orders placed for products listed at an incorrect price.
5. Orders and Payments
By placing an order, you agree to provide accurate, current, and complete information about yourself. We accept several payment methods, which are listed on our website, and all orders must be paid in full before they are processed and shipped.
We reserve the right to cancel or refuse any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our fraud detection system. If your order is canceled, you will be notified, and any payment made will be refunded.
6. Shipping and Delivery
We provide home delivery services all over Nepal. Delivery times and costs are outlined on our shipping policy page. Please note that shipping times are estimates and not guaranteed. Fragrance Nepal is not responsible for delays caused by courier services or events beyond our control.
In case of any delays, damage, or loss of products during shipment, please contact our customer service team for assistance.
7. Returns and Refunds
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your product, we offer a return policy under certain conditions. Please refer to our Return and Refund Policy for detailed information on eligibility, the return process, and the time frame.
Returned products must be unused, unopened, and in their original packaging. Fragrance Nepal reserves the right to refuse a return if these conditions are not met.
8. Privacy Policy
We take your privacy seriously and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your information.
9. Intellectual Property
All content on FragranceNepal.com, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Fragrance Nepal or its content suppliers and is protected by copyright, trademark, and other applicable laws. You may not reproduce, distribute, or otherwise exploit any content from our website without prior written consent from Fragrance Nepal.
10. Limitation of Liability
Fragrance Nepal shall not be liable for any indirect, incidental, or consequential damages that result from the use of, or inability to use, our website or products. Our total liability for any claim arising from the use of our products or services shall not exceed the amount paid for the product.
11. Changes to Terms and Conditions
Fragrance Nepal reserves the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms regularly. Continued use of the website following any changes indicates your acceptance of the updated terms.
12. Governing Law
These terms and conditions are governed by the laws of Nepal, and any disputes arising from or related to these terms shall be resolved in the courts of Nepal.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Fragrance Nepal
Email: info@fragrancenepal.com
Phone:
